Dessert Solutions

Growing chain of ice cream parlours in India

About Apsara Ice Creams

Apsara Ice Creams, founded in 1971, has completed half a decade in the ice cream business. Apsara Ice Creams has evolved significantly, with more than 50 flavours and 125 + outlets. The ice creams are made with a unique handcrafted process. Only fresh full cream buffalo milk is used in the ice cream which gives it a creamy texture, and it’s packed with natural goodness of fresh fruits and dry fruits.


The client was seeking for an inbound and outbound customer care team that could resolve their customer queries in the shortest time possible while maintaining the highest level of professionalism and empathy.

They needed a team to manage all of their social media profiles and respond to every customer review as promptly as possible with the appropriate resolution.

01. Call Centre
02. Email Support
03. Online Reputation Management (ORM)